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Provision of legal services - role of legal profession - conditional fees

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Curbing legal aid

To save money, legal aid has been removed for virtually all personal injury and business disputes (except clinical negligence) and have to be brought under "conditional fee agreements"

 

The winning side can recover both the success fee and insurance premium from the losing side.

 

What is a Conditional Fee Agreement (CFA)?

A Conditional Fee Agreement (CFA) is a type of arrangement whereby payment to the solicitor is dependent upon the result of the proceedings.

 

It is permitted (in certain instances) by Section 58 of the Courts and Legal Services Act 1990 and the Conditional Fee Agreements Order 1998. Under a CFA, a solicitor can charge his client his usual hourly rate (charge out rate), plus an uplift (or "success fee"), if he pursues his clients' case successfully.

 

CFA = "No win no fee"

 

N.B. it does not mean:

"Win, no fee"

"No Win, no cost"

or any other combination of similar words.

 

Conditional fees are arrangements between client and lawyer on a "no win no fee basis", or a variation of that.

 

The client benefits because he doesn't pay if the lawyer doesn't win the case, and the lawyer benefits because if he wins the case he charges a higher fee. Both parties can take out insurance against losing the case.

 

There are only a few areas where barristers will conduct no win no fee arrangements, the scheme is mostly confined to arrangements with solicitors.

 

Clinical negligence

Only contracted organisations are able to take on publicly funded clinical negligence cases.

 

Costs "uplift"

In all civil non-family cases, a person may enter into a conditional fee agreement with her/his solicitor.

  • If s/he loses the case, s/he will only have to pay the costs of the other side and, depending on the agreement, the solicitor's expenses, including any barrister's fees.

  • If s/he wins the case, s/he will pay her/his solicitor a higher fee (up to 100% but typically 25%)

CFAs and insurance

In certain personal injury cases, a person can take out a special insurance policy that can cover her/his costs if s/he loses the case.

 

Prescribed information

The person providing advocacy or litigation services must provide prescribed information before the agreement is made.

 

Compensation Act 2006

Claims Management Services

The activities of Claims Management Services (sometimes referred to as Claims farmers) are now regulated by the Compensation Act 2006

 

The Act paves the way for a new regulatory regime that is expected to be in place by Spring 2007. Regulation will be undertaken directly by the Secretary of State for Constitutional Affairs, supported by a senior individual with appropriate skills and experience recruited from outside the civil service.

 

For too long people have been pressured into making claims by "hard sell" tactics and misled by inappropriate and aggressive advertising. This legislation makes those who sell such services conform to strict rules of conduct and deal with their clients honestly.

 

Mesothelioma victims receive particular help

Victims of mesothelioma, a form of lung cancer, also benefit from the new Act. It ensures that those suffering from mesothelioma due to another's negligence are able to receive full compensation from any responsible person as quickly and easily as possible. The responsible person isl then be able to claim back contributions from other responsible persons.

 

Monitoring unit, like Trading Standards

A key part of the proposed regulatory mechanism is an external monitoring and compliance unit that utilises the existing expertise of a local authority trading standards department under contract to MoJ. This ensures that benefits are delivered to consumers as quickly as possible.

 

Unauthorised persons will commit an offence

After regulation comes into force, any unauthorised person offering claims management services will be committing an offence and will be liable to up to 2 years imprisonment.

 

Courts assessment of care taken

The Act confirms that courts considering what standard of care is reasonable in a claim for negligence or breach of statutory duty can take into account whether requiring particular steps to be taken to meet the standard of care would prevent or impede a desirable activity from taking place. This will improve awareness of this aspect of the law and helps to ensure that normal activities are not prevented because of the fear of litigation and excessively risk averse behaviour.

 

School trips and others need not fear litigation for accidents

The Act gives reassurance to voluntary organisations and other groups who have curtailed activities due to a fear of litigation.

 

The history of the 2006 Act

In 2004 the Citizens Advice Bureau published a report No win, no fee, no chance which discussed access to compensation by around 2.5 million people who have accidents each year.  Only 31 per cent actually claim compensation using legal processes.  The number has fallen since the ‘‘conditional fee agreement’’ was introduced in 2000 when legal aid for personal injury claims was withdrawn.

 

The CAB produce evidence that the personal injury compensation is failing consumers.
The system, they say is too complex for unrepresented individual to pursue a claim for compensation on their own, they need legal help.


The consumer usually takes out insurance to cover themselves against the risk of having to meet both sides’ costs if they lose. The complex financial and legal processes involved are often misunderstood by consumers, and consumers’ needs can be misunderstood by the service providers.

 

There is widespread mis-selling of legal and insurance products, and consumers are often induced into signing conditional fee agreements (CFAs) inappropriately.

The arrangements have contributed to a system which involves relatively high legal costs and delays.
Problems with the present system include:

  • Consumers are subjected to high-pressure sales tactics by unqualified intermediaries introducing them to a legal process. Inappropriate marketing and sales practices are used – for example with salesmen approaching accident victims in hospital.

  • Few consumers seem to understand the risks and liabilities they are exposing themselves to as the risks of conditional fee agreements have not been clearly explained to them at the outset by salesmen. Consumers are misled into thinking the system will be genuinely ‘no win no fee’ but can often find that costs are hidden and unpredictable.

  • Loan financed insurance premiums, in addition to other legal costs, can often erode the value of claimants’ compensation. In some cases consumers even owe money at the end of the process. This turns the whole claims process into a zero-sum gain for consumers and denies effective access to compensation.

Conditional fee agreements create perverse incentives for the legal profession and provide the conditions for cherry-picking of high value cases with high chances of success. This results in lawyers refusing to take on good small claims which may nevertheless be of enormous financial and personal significance to the client, thus denying access to justice.

The CAB does not advocate a simple return to public funding for personal injury cases. Legal aid is very restricted and means tested, and by definition was not actually of assistance to many consumers.

They make recommendations to regulate claims advisors and the system of complaints, they say that the Financial Ombudsman Service and the Legal Services Ombudsman should co-ordinate complaints procedures about conditional fee agreements so that there is a “one stop shop” for any consumer complaints.

There should be consideration of the viability of introducing ADR or no fault based systems to deal with personal injury cases, and review how to achieve fair rehabilitative compensation and proportionality between costs and damages.

The Government issued a consultation paper Making Simple CFAs a Reality (2004). which examined Conditional Fee Agreements a Bill followed and on 15 December 2005 was progressing through the Grand Committee of the House of Lords.  The Compensation Bill was introduced in  the House of Lords.

Claims Standards Council
The industry is providing self regulation with the Claims Standards Council which was established in 2004 The Claims Standards Council is a non government organisation aiming to introduce self regulation for claims management companies and to ensure that consumers receive the best possible service.

 

The Council's member-companies agree to operate by a code of conduct (The Claims Standards Council has submitted its code of practice to the Office of Fair Trading for approval). However, membership of the Council is voluntary, so some claims management companies are not members.

 

29 June 2004: The Department for Constitutional Affairs announced that it intends to simplify the rules for Conditional Fee Arrangements (CFAs) ("No Win No Fee") which were hoped would promote access to justice. CFAs replaced Legal Aid in civil cases, four years ago.
Some observers claim this will take the UK further towards an unrestricted compensation culture.
 

Problems:
Defendants' costs which have risen substantially to cover the success fees, which is part of their CFA.  CFAs are complex and opaque.
Reports that clients are being exploited by the unregulated and sometimes unscrupulous intermediary claims management companies.
 

The ‘indemnity principle’, where a party cannot recover from the loser more than he is actually liable to pay his lawyer.  Little is expected to change until late 2006.
MoJ details here

 

"No win no fee" arrangements

From 1st June 2004, in Road Traffic Accident cases, a new scheme, brought into effect by rules of court, will fix the success fee paid by a defendant’s insurer to the claimant’s solicitor or barrister where they are funded by a conditional fee agreement.

 

For example, insurers will pay solicitors a 12.5 per cent success fee on top of their costs if they win cases that settle out of court, and a 100 per cent success fee for the riskier cases that go to trial.

 

In employers' liability accident cases, a similar scheme applies, but the rates can be higher.
MoJ website here

 

Citizens Advice is warning that one of the Government’s flagship policies - the modernisation of the legal aid system - is now in danger of collapse.  Access to legal aid solicitors in England and Wales is a postcode lottery with one in four Citizens Advice Bureaux saying they are in an “advice desert”, according to a survey published on 6th February 2004.
Press release here

 

The Government provides £2billion to fund legal services. There is funding for legal help and (where appropriate) representation in criminal cases; in many areas of civil law, including family law.

 

July 2003
The
Clementi Review into the provision of legal services is to report by the end of 2004.  It is thought that it is a move towards multi-disciplinary legal services, referred to as "Tesco Law" because solicitors will be able to offer services in supermarkets. 

 

Link here

May 2003

The Accident Group, the UK's biggest injury-claims specialists with centres in Manchester, Birmingham and Liverpool, was put into administration because "lower than expected claims success rate" created financial difficulties, which "resulted in increased insurance premiums on new business and retrospective claims from the underwriters".

 

It was reported that workers were sacked by text message and later disgruntled workers looted offices of computer equipment before leaving their workplace following news of the redundancies.

 

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